As a European based entity Globalavx.com is committed to protecting your right to privacy as a user of this website and to the principles and practices outlined in the GDPR regulations.
WHAT IS GDPR?
The General Data Protection Regulation (GDPR) is a legal framework that took effect on 25th May 2018. It’s an updated version of the Data Protection Directive. This law is designed to unify the current data protection privacy laws throughout the EU, and enhance the rights of citizens of the EU to protect their personal information.
Global AVX publishes articles, news posts and other such advertisements and publications which may include information and posts of users. Such publications and advertisements issued by Global AVX are for advertising purposes only and information contained within should not be relied upon. Should such reliance occur and a detriment occur to the user, Global AVX will not be liable for any such loss/damage that has/could occur.
- To purchase advertising packages for aircraft or aviation services for sale,
- To purchase print magazine subscriptions
- Sign up for digital magazine and e-marketing alerts;
- Listings that you bid on and other listings present or in the future that you may be interested on based on your activity; and
- Sign up for aircraft alerts by either category, and/or for specific models, and/or have opted for relevant intelligence and Global AVX publications.
WHY DO WE COLLECT DATA?
We collect data to enhance the user experience and to consistently improve our service. We also collect data to connect customers with one another, to connect potentially interested parties with a seller who has what the buyer wants.
We use it to keep you and ourselves informed about the Aviation market, listings, trends, events and products, and to manage your account, communications, print and digital magazine subscriptions and advertising purchases.
- Informing you of aircraft models for sale that you have expressed an interest in and sending relevant articles;
- Updating you as to how your advertisement is progressing and to send you enquiries or statistics including how your listing is performing compared to similar listings;
- We also use it for business, regulatory and legal purposes, like:
- Dealing with any requests you make or content you submit,
- Getting in touch if we need to tell you about something, a change to our policies or issues with a service, for example,
- Processing your orders for either aircraft for sale advertisements, print subscriptions or for email aircraft alerts and digital magazines,
- Advising you of renewal options for advertising,
- To help you manage your account.
- We also collect the data so that we can verify who the end user is and that we can contact each user;
- We collect fund approval data to ensure that bidders are in fact in funds to a certain amount, an element which helps Global AVX to stand out and enhance user experience.
HOW DO WE COLLECT & USE YOUR DATA?
1. User Account
When you register with Global AVX to advertise aircraft, to purchase aircraft or to receive digital magazine or aircraft alerts, you create an account with a username or email address and password.
We store your email and username but do not store your password. If you forget your password, you will need to reset it via the site.
Depending on if you set up a buyer or seller account we will store and require different data.
2. Email Enquiries to Advertisers for Aircraft Sales or Aviation Services:
When you complete an email enquiry, we collect the following data and pass to the relevant advertiser: Your Name, Email Address, Location, Company Name (Optional), Phone Number, Aircraft Type/Model and content of the query.
Whilst we require advertisers not to use your personal information for anything other than addressing your enquiry, we cannot control the conduct of third parties and do not accept any liability in respect of any conduct of such third party.
Enquiries put on a public listing will not bare any information about the publisher, it will contain a randomised username for the user putting in the enquiry so as to protect anonymity.
3. Email Aircraft Alerts and Digital Magazines Sign Ups:
When you sign up for Alerts or Digital magazines, we collect the following data: Your Name, Email Address, Location, Aircraft Type/Model that you are interested in.
4. Advertisements and Print Subscriptions:
When you book advertisements online or via our staff, or take out print subscriptions, we collect the following data: Your Name, Company Address, Addresses, Phone Numbers, VAT number, Conversation Notes, Purchase and Payments details.
5. Social Media
We may promote your advertisements via our Social Media channels. Our website includes Social Media links to Facebook, Twitter and Instagram so that you can share and comment on our content on your account. These Social Media companies may collect your IP address, which page you are visiting, and may set a cookie to enable the related feature to function properly. Your interactions with these companies are governed by their privacy policies.
6. Keeping in Touch
7. Google Analytics & Google DFP
We use Google DFP to serve display banner and MPU advertising.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. Most browsers are initially set to accept cookies, but you can change your settings to notify you when a cookie is being updated, or to block cookies altogether. Please note that by blocking any or all of these cookies you may not have access to certain features, content or personalization available through our Site. This information does not identify individual users.
OPTING OUT OF E-MARKETING?
You may opt out at any time. Please contact our office via the Contact page, requesting to opt out of same.
CHECKING + CHANGING YOUR DATA
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
You can request a copy of the information that we hold about you free of charge. *
We will attempt to respond to your request within one month of receiving it.
You can access and make edits to the personal data we hold about you by logging into the site and accessing your account.
If you would like to enquire about any additional data we hold about you, we will need to verify the identity of the person making the request, using ‘reasonable means’. This will include asking for some details to verify your identity. Please include proof of your identity and address (e.g. a copy of your driving licence or passport, and a recent utility or credit card bill) and specify the personal data you want access to.
Once you have received your details you also can request that we correct or delete any inaccuracies in this information free of charge.
Please follow the same process as above and specify which information is incorrect and what it should be replaced with.
*However, we may charge a ‘reasonable fee’ when a request is manifestly unfounded or excessive, particularly if it is repetitive. The fee charged will be based on the administrative cost of providing the information.
WHO ELSE HAS ACCESS TO MY DATA?
We will never disclose your information to anyone outside of Global AVX except where we have your consent/requested by you; where we are required or permitted to do so by law, such as when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process; where other companies who provide a service to us as part of our order process require that data i.e. delivery companies, payment providers; or companies who send out email communications on our behalf; or where they are successors in title to our business.
Your information may be used as part of our reports and statistics but such information will be anonymous.
We use your data to manage your account, trace and recover debts, manage credit, detect and prevent fraud or money laundering, assign debts to permitted third parties and to look after any credit you may have with us. We also may look at data to review market trends and complete company progress reports.
We may need to use or store some of your information to comply with our legal and regulatory obligations, or for possible legal proceedings. For fund approved bidders we keep all up to date fund verifications.
Credit Card Payment
If you choose to pay for services via a credit card, we enter and process these using third party software that is encrypted. This software is password protected.
We only take credit card details over the phone.
If you decide to send them via e-mail, please remember that any communications via the internet aren’t safe unless they’ve been encrypted. If someone gets into your emails without your permission or the information is shared publicly, it is out of our control and we can’t accept responsibility. If sent via email we may call to verify the details sent.
How does Global AVX keep my personal information secure?
We follow best practice for data collection and storage and have audited all our data activities under GDPR guidelines.
We have considered the issues around Data Breach and reviewed our policies to protect the personal information that we collect and process about you.
Any client financial data is protected by third party encryption.
The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.
THIRD PARTIES & DATA MANAGEMENT
- Please do not submit your personal information to us if you do not wish for us to collect, use and/or transfer your personal information under the terms of this policy.
- Except where we specifically ask for information from you, we do not collect your personal data.
No data transmission over the internet is completely secure, so we do not guarantee the security or integrity of your personal information and/or use of the site. However, we do follow best practice to protect your personal data by using encryption technology. We will use reasonable efforts to prevent accidental loss, destruction and damage. We follow industry accepted standards to protect the personal information submitted to us.
We will keep your information for as long as you actively receive our newsletters or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
After an account is cancelled, copies of some information may remain viewable in some circumstances where, for example, you have posted items on social media. And due to the nature of caching technology, your account may not be instantly inaccessible to others. We may also retain backup information related to your account on our servers for some time after cancellation for fraud detection or to comply with applicable law or our internal security policies. It is not always possible to completely remove or delete all your information due to technical constraints, contractual or legal requirements.
Please don’t send us any sensitive Information: such as social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through this Site or otherwise.
If you disagree or are unhappy with the way we handle your personal data and we are unable to resolve your issue, you have the right to lodge a complaint with the Data Protection Commissioner.